My old monthly charge for FiOS TV showed up on my credit card

I am certain this is an old charge as the amount is the same as previous charges. On the phone again... Called 888-483-3467, again, voice menu hell, ultimately ending up with being disconnected. Called back using 888-338-9333 and was successfully transferred to a human, Sxxxx who, to my surprise, was able to immediately locate my account! She assured me that the billing to the credit card was due to the timing of the situation and that my first bill for my new service should reflect that amount as a credit. I guess we will see... She assured me that if it does not show that credit, that I can call back and have it taken care of.