Friday, April 4, 2008

Now they want the equipment back!

Received a notice in the mail regarding equipment return yesterday. At least they included an ARS tag and will pay for shipping and packaging costs.

I suppose this is related to the timing of the whole situation, but I need to call anyway to make sure.

Called a new number from the RMA notice, 800-722-5543. Voice menu lookup account by billing phone number. Surprise, cannot locate it. Bxxxx answered. She says when account was cancelled, the RMA was automatcially generated and sent to me. She is cancelling the RMA and says I can ignore the letter.

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