Actually received my first bill for FiOS TV! (had the service for 9 months and never received a single bill, it was automatically charged to credit card).
I do not see a credit for my old service that was still being billed to my credit card.  Also, internet charge on card is 7Called 888-555-1555.  VM hell, eventually got a human who had to transfer me toFiOS group.  Bxxxx.  Usual issues with locating accounts.  Starting with InterNet -  activation.  She will credit activation fee.   Next bill for InterNet should reflect credits.  Moving to TV.  Credit for 6.13 on next bill.  Should have credit for amount of pre-billing on next credit card for amount billed (prorated) on 3/31.    Says will see credit on next bill.
 
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