Tuesday, April 22, 2008

Checking up on the billing again

Actually received my first bill for FiOS TV! (had the service for 9 months and never received a single bill, it was automatically charged to credit card).

I do not see a credit for my old service that was still being billed to my credit card. Also, internet charge on card is 7Called 888-555-1555. VM hell, eventually got a human who had to transfer me toFiOS group. Bxxxx. Usual issues with locating accounts. Starting with InterNet - activation. She will credit activation fee. Next bill for InterNet should reflect credits. Moving to TV. Credit for 6.13 on next bill. Should have credit for amount of pre-billing on next credit card for amount billed (prorated) on 3/31. Says will see credit on next bill.

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