Wednesday, October 22, 2008

Received instructions for returning equipment to Verizon

Received instructions for equipment return yesterday. I have several pieces of equipment and have ZERO confidence that just taking them all to UPS without an explicit packing slip will only result in more problems and more billing problems.

Calling 888-553-1555 - usual voice navigation hell. Spoke with Chxxx? Advise UPS "Verizon Corporate Account customer" and are returning equipment to coatseville, PA-STB. Wireless Router - return to West Chester, PA. - When at UPS, get copy of shipping label(s).

Again, I doubt this is over...

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